Question 1

Do you offer payment terms for established wholesale buyers?

Accepted Answer

Approved B2B accounts may receive Net-30 after credit review. First orders are typically prepayment or card-on-file until the account is tiered.

Question 2

How do I add or update our VAT or company tax ID?

Accepted Answer

Update legal identifiers under WooB2B → Company profile (or ask your admin). Invoices pull the registered ID at issue time; retroactive changes require a credit note workflow.

Question 3

Can multiple buyers share one B2B company account?

Accepted Answer

Yes. Admins can invite colleagues with role-based permissions (browse, quote, approve PO).New users inherit the company tax profile and default ship-to after admin approval.

Question 4

Do you send PDF invoices or EDI?

Accepted Answer

Standard accounts receive PDF invoices by email. Enterprise tiers may enable EDI or portal download after onboarding.Ask your account manager which format is active for your entity.